You do not need to purchase a product or service to register an account.

Registering: When your account is registered, we collect your first and last name, email address, country, job industry, job role, and in some cases, other general and contact information about you for the purposes of establishing an account for you, providing you login credentials, identifying you, and for communicating with you about the Services. For PRC Residents: mobile phone will be collected as verification of accounts for apps, websites, etc. located in China due to governing law.

Single Sign On: Once you have a registered account and subsequently access or purchase a Service with MosaicIQ, we may access the information in your account to provide you that Service. Also, additional personal data from you or about you may be needed to register you for the particular Service. If you do not have an account, all of the personal data needed to register you for that particular Service must be collected at that time.

Billing Information: Once you purchase a Service, we may collect financial information from you that could include your financial account number, credit card or debit card number with expiration date and security code, or other method of purchase along with the amount of purchase, billing address, shipping address, and more. If another party, such as your employer, purchases the Service on your behalf, we will collect payment information from that party. We collect this information to facilitate the purchase of the Service.

Employer/Payor Information: If your employer purchases a Service and/or facilitates the registration of an account for you, we will collect details of your employer to facilitate the registration. We collect this to manage the Service purchased by your employer and provide reporting of Service activities to the employer.

Once you have registered an account, you have the option to provide the following information that will be associated with your registered account.

Biographical Information: You have the option to complete a biographical profile about yourself that could include your work history, experience, photo, education, job title, and other related information. We collect this information to facilitate interaction and networking of professionals with related interests or skills, so other members can learn more about you when you have a membership Service, to understand our customers better, personalize your experiences, and to improve our Services.

Note: This biographical information you provide about yourself through your account is set to public, meaning in many cases it will be available for other users or members to view. You have the option of changing this setting. Please see My Choices Section.

Additional Biographical Information: Individual Services may require certain profile information including job title, employment information, and other related information to facilitate community networking and interactions, to align the Service with the audience interests, to personalize your experiences, and are used to improve our Services.

Other: We may also collect additional information through your account such as your educational details, chapter information, committee assignments, and more to provide the Services, evaluate applications, personalize your experiences, and improve our Services.

We collect your Service activities including but not limited to your current and future memberships, Services purchased, credits earned, downloads and content accessed, your posts, comments, follow choices, meeting attended, and more to provide the Services to you, personalize your experiences, for legal and record keeping purposes, to improve our Services, and for quality assurance. See a specific Service listed below for more information on what activities may be collected for that particular Service.

Inquiries: We may collect your communications with us through any medium including but not limited to phone, online forms, in-person, email, social media, and chat to facilitate the Services, notify you of important aspects of the Services, notify you of your benefits under the Services, respond to your inquiries, and to keep a record of any issues and resolutions.

Surveys: We may also collect your responses to surveys you respond to for improving our services, quality assurance, and to participate in government programs and initiatives.

Technical Information: We may collect online usage statistics where applicable such as log in/out information, IP address, geolocation, time spent on an interaction or a page/section, hardware, software and firmware information pertaining to how you access and used the Service/s, pages visited, and more to improve our services, to demonstrate the value of the services in some cases, to personalize your experience, identify security threats, and for quality assurance. The legal basis for this collection is legitimate interest. It is a legitimate interest to ensure the services are operating according to specs, providing value, ensuring the payers of the services know that the users are using it and have value, marketing to customers and prospects, detecting security threats, and to improve future services.

Cookie Policy: Also see our Cookie Policy here.

When you become a MosaicIQ member, we will provide your first and last name, city, state, country, and any of your “topics of interest” or the like to a membership directory for other members to view.

Note: You have the option of changing this setting after publication. Please see My Choices Section.

We may collect your enrollment, attendance, any assessments taken, files and information entered into learning modules and assignments, and communications to provide you the Service, demonstrate the training or education was provided, personalize your experiences, improve this Service, and for quality assurance purposes.

Sessions Attended: We may collect your sessions attended and areas of interest to provide this Service, personalize your experience, improve this Service, and for quality assurance.

Restrictions/Needs: If you provide us with specific dietary or other needs or restrictions, we will collect this information to address such needs or restrictions. You may have the opportunity to specify at time of registration or you can contact us. Please see Contact Us Section.

Speaker, Presenter or other Role: We may also collect professional information from you or others when you are being considered or are contracted for a particular role such as a presenter or speaker to a Service. In such cases, we may collect your profile information including experience, credentials, photo, authorships, portfolio, employment history, and other biographical data to evaluate you for a role, promote your role, and otherwise organize the event. In addition, we may record your presentation and in some cases deliver copies to the attendees after the delivery. Also, we may collect attendee evaluations of your delivery for improving our services and for quality assurance.

Resume/CV: We collect your Resume/CV that you provide which may include your photo, work history, education, certifications, and more to facilitate your interaction with potential employers and career opportunities.

Resume/CV Preferences: When your Resume/CV is in public mode, it is visible to all who access PTE Network. When your Resume/CV is in private mode, only snippets of your Resume/CV will be visible to others, but your contact information will not display. You can change this visibility setting in PTE Network.

Recruiters/Hiring Individuals: We may collect additional profile information from you when you register for a specific product or service option of PTE Network, to manage your account and provide you the Service, for security purposes to provide due diligence into your identity, for personalizing your experiences, and more. We also collect the jobs you post.

You may have the option to complete the IDI Assessment based on the Intercultural Development Continuum. We will collect your answers and provide you with a report of suggested opportunities for learning and professional development. We do this to process your answers and provide you with an analysis that is useful to you.

Subject to applicable law, we may use any of the personal data that we collect from you and other sources to create a personalized profile for you, personalize your experiences, and to facilitate communications to you of products and services that may interest you.

Unless specifically requested, please DO NOT provide Sensitive personal data through the Services. Sensitive personal data includes information about your health, political beliefs, religious affiliations, trade union memberships, sexual orientation, ethnicity, genetic information, or biometric identifiers, driver’s license number, passport number, or government id number. If you do provide such information, you are providing explicit consent for us to process such information for the specific intended purpose.